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Holding Ball & Racket

Playing sport at Venue 360 during COVID-19 & Tier 2
from Wednesday 2nd December 2020 

updated 26/11/2020

General Information

  • All existing outdoor sports can continue as previously

  • Indoor sports either have certain restrictions or cannot be played at all. The exception to this is sport played by U18s or 1 to 1 coaching from an approved Venue 360 coach. Please see full details below.

  • Please do not visit Venue 360 if you are showing any symptoms of COVID-19. You must also advise this to all other participants in your booking, plus have contact details of them all, should it be required to help the NHS test and trace system

  • We are now open again until 11pm during the week. Please click HERE to check times

  • Please respect other users by social distancing when entering the facility and making your way to your chosen activity. Masks must be worn in the building apart from when you are actually playing sport.

  • The rule of 6 no longer applies indoors, so please ensure that you do not congregate in any groups unless you are from the same household or support bubble.

  • Hand sanitiser will be available as you enter the main building and via various other points

  • Anyone found not adhering to our COVID guidelines will be asked to stop playing with immediate effect and not permitted to book again for the forseeable future.

  • Equipment hire such as badminton and tennis rackets will be available but we strongly encourage you to bring and provide your own equipment. Equipment will be sanitised everytime it is returned from hire

  • General advice is to come dressed to play and shower afterwards at home. We do however have limited showers available to ensure social distancing. Changing rooms are open on the ground floor where there is more room to space yourselves out. 

  • Our health suite will remain closed until all COVID-19 restrictions are lifted. 


  • Please check below on the potential restrictions on playing your chosen sport, before booking. 

  • Bookings are able to be made online from Friday 27th Nov, please click HERE to book your slots.

  • Please Note. Any bookings that are not 'free' must be paid for online there and then or the booking will drop off after 20mins.

  • If you have not booked online before, please contact our main reception from Weds 2nd Dec, for your booking PIN and login details.

  • You can call reception for pre-telephone bookings 9am - 2pm on Tues 1st Dec, on 01582 418873 opt.1. Otherwise, reception will not be manned until 9am on Weds 2nd Dec onwards.

  • Normal advance booking rules apply (14 days members, 7 days non-members)

  • Any unpaid bookings must be paid via reception but by card or apple pay only. We will be adopting a 'cashless' payment system for the foreseeable future.

Sports permitted to be played (most now with restrictions):

  • Pro-Zone (outdoor) Football will continue to be permitted. Please click HERE to read the FA Guidance on returning to play, we strongly request players or booking organisers to read this and adhere to when playing at Venue 360. Players are asked to stay at their cars until their booking start time and not enter until the previous booking has completely cleared. Bookings are requested to leave promptly to allow the next booking start. Sanitiser will be placed on the entrance gate to each pro-zone, please use on entry and exit.

  • Badminton - Singles only between players from multiple households. Doubles from same household or support bubble. We will have bookings available to book online for our sports hall courts and mats/courts in the indoor tennis centre. Please click HERE for full guidance from Badminton England. 

  • Adult Tennis is permitted outdoors via singles and doubles, providing social distancing is maintained. The rule of 6 is also permitted. Indoor tennis - Singles only between players from multiple households. Doubles from same household or support bubble. 1 to 1 coaching permitted with approved Venue 360 tennis coach.

  • Children's tennis courses will continue as normal, parent/guardian supervision permitted (one per player, sibling spectators encouraged to not attend where possible). 
    Courses will get going again from Wednesday 2nd December onwards, with all monthly members not being debited again until 17th December or 1st January (depending on when your DD normally is taken). This ensures you will not charged for the 4 week closure. Whole Term payers will be eligible for a refund for the weeks missed, however we are going to continue later into December to make up for some missed sessions. Coaches will advise when you attend you first session back. 
    Please click HERE for full LTA guidance.

  • Table Tennis - Singles only between players from multiple households. Doubles from same household or support bubblePlease click HERE for Table Tennis England guidance.

  • Squash - Singles or doubles with someone from the same household or support bubble only. Please click HERE for Squash England guidance.

Sports NOT permitted to be played

  • Indoor 5-a-side

  • Cricket

  • Basketball (unless individual practice or if approved U18 practice sessions with a coach and risk assessments in place)

  • Netball (The exception to this will be approved U18 practice sessions with a coach and risk assessments in place)

  • Volleyball

Children's Activities

  • No Children's birthday party bookings will be taken for the rest of this year and a decision will be made early in the new year for when we will restart in 2021.

  • Kids Saturday morning football will start back from Saturday 5th December and run up to and including the 19th December. Any pre-paid weeks owing will be credited for future weeks. The weeks leading up until Christmas will be pay as go each week.

Group Exercise Classes

  • Please do not attend classes if you are showing any symptoms of COVID-19

  • Our class timetable has been revised for the time-being with some time and location changes. Click HERE to view the timetable

  • You must book into any class you are attending so we can conform with track and trace requirements

  • Bookings will ideally be made online via our online bookings portal. You can also call reception on 01582 418873 opt.1. Members are able to book 14 days in advance, please let us know if you are not able to attend any booked slots or cancel online under the manage booking section once you've logged in

  • Yoga and Pilates will take place in the vacant Balcony bar as much as possible to ensure social distancing occurs but in a warmer environment.

  • Our studio cycling classes have been temporarily moved to the Juniper Suite as it is bigger. It will however still mean slightly lower capacity to ensure social distancing

  • Other classes will take place in the sports hall but in ½ the hall and not the usual ¼.

  • Limited equipment will be used during classes and members advised to bring their own stretch mat, however these will still be provided and cleaned after each use

  • Hand sanitiser and blue roll will be available at each class venue, no personal towels please.

  • Please respect other members by keeping your distance and cleaning up after yourself

  • Please do not gather in groups before and after classes as the rule of 6 no longer applies

It is essential that all users respect the above and stick to social distancing and government instruction.
Venue's can be closed should government guidance not be followed.

Venue 360 is now closed until further notice. Click HERE for further details.



A warm welcome and a professional, friendly approach. That’s what you experience every time you visit Venue 360. As Luton’s leading conference, events, fitness and leisure complex, Venue 360 has provided the local community with state-of-the-art facilities for just over 25 years now. 

As a non-profit organisation, all revenue is reinvested back into Venue 360, which allows us to continuously improve our facilities and update equipment in order to keep ourselves at the forefront of leisure, provide exceptional service and offer great value for money.

So if you are in the Luton, Dunstable, Harpenden or Hitchin area and looking for a great conference centre, party room, gym, exercise class, 3G football pitch or cafe bar, then Venue 360 is the place for you.

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