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Holding Ball & Racket

Playing sport at Venue 360 during COVID-19

The leisure team have worked hard to provide a clean and safe environment for you to return to playing sport. For the first 4-weeks of opening at least, the following will be in place:

General Information

  • Please do not visit Venue 360 if you are showing any symptoms of COVID-19. You must also advise this to all other participants in your booking, plus have contact details of them all, should it be required to help the NHS track and trace system

  • Opening hours have been slightly amended as we ease back into re-opening. Please click HERE to check times

  • Please respect other users by social distancing when entering the facility and making your way to your chosen activity

  • Hand sanitiser will be available as you enter the main building and via various other points

  • Anyone found not adhering to our COVID guidelines will be asked to stop playing with immediate effect and not permitted to book again for the forseeable future

  • Please do not gather in groups before and after your activity

  • Sports hire rates are exactly as planned from 1st April 2020, we have not increased our prices due to COVID-19

  • Equipment hire such as badminton and tennis rackets will be available but we strongly encourage you to bring and provide your own equipment. Equipment will be sanitised everytime it is returned from hire

  • Again, following government guidance, our showers, changing rooms and health suite will be out of use until further notice
     

Making a booking

  • Bookings will be able to be made online from Weds 22nd July. Please click HERE to book your slots.

  • Please Note. Any bookings that are not 'free' must be paid for online there and then or the booking will drop off after 20mins.

  • If you have not booked online before, please refer to our recent 'Time to Return' email that was sent to current members for your booking PIN. If you are not a current member or haven't received the email, please contact our main reception.

  • You can call reception on 01582 418873 opt.1 on Fri 24th July 10:30-2:30pm or when we re-open from Saturday 25th July onwards. We do however anticipate reception being very busy so please try to book and pay online. Telephones will not be manned before these dates.

  • Normal advance booking rules apply (14 days members, 7 days non-members)

  • Any unpaid bookings must be paid via reception but by card or apple pay only. We will be adopting a 'cashless' payment system in the first 5 weeks back 
     

Sports permitted to be played

  • Pro-Zone Football will be permitted as follows - outdoor competitive play now permitted. Please click HERE to read the FA Guidance on returning to play, we strongly request players or booking organisers to read this and adhere to when playing at Venue 360. Block bookings will be contacted shortly to see if they wish to return to their previous slot. Players are asked to stay at their cars until their booking start time and not enter until the previous booking has completely cleared. Bookings are requested to leave promptly to allow the next booking start. Sanitiser will be placed on the entrance gate to each pro-zone, please use on entry and exit.

  • Badminton will be permitted as follows - both singles play and doubles play can now take place in groups of people from different households, as long as you remain 2 metres apart as far as possible – meaning that four people from different households can play doubles. We will have bookings available to book online for our sports hall courts and mats/courts in the indoor tennis centre. Please click HERE for full guidance from Badminton England

  • Tennis will be permitted as follows only - Singles and Doubles providing social distancing is maintained. Please click HERE for full LTA guidance

  • Table Tennis will be permitted as follows only - Singles play only, unless playing with people from the same household (Doubles could then be played).

  • Squash will be permitted as follows only - 
    1) Match play / Full squash game Players from the same household or support bubble can play ‘normal’ squash as they would have previous to COVID-19.
    2) Solo practice Individual players can practice squash on their own. Options include a range of solo practices and drills to help maintain and improve squash skills.
    3) Sides ‘Sides’ is a modified version of the game that allows two players from different households (not in a support bubble) to play on court at the same time
    Please click HERE for full guidance from England Squash and for full rules on playing 'Sides'
    During the next 5 weeks we have adjusted our booking slot times to 30mins. Prices will be £5 members and £6 non-members. Please book 2 continuous slots if choosing options 1 or 3 and 30mins is not long enough.

  • Basketball will be permitted as follows only - Individual drills or group play from same household

  • Indoor cricket will only be permitted if social distancing can be ensured at all times. Please click HERE for full ECB guidance
     

Sports NOT permitted to be played as yet

  • Indoor 5-a-side

  • Volleyball

Children's Activities

  • Venue 360 has taken the decision to not run a children's summer holiday activity programme for 2020. This is the first time in 25 years and we apologise for any inconvenience.

  • Some tennis and football coaching will be going ahead at Venue 360 during the summer but it will not be run by ourselves, we will purely be the venue. For Tennis contact Danny Pymont direct on Tel: 07947 733703 and for football contact J&R Coaching on Tel: 07852 239866. 

  • No Children's birthday party bookings will be taken for the timebeing​

  • Kids Saturday morning football will return shortly with certain guidlines in place. No details are available at present but we hope to be back up and running by mid-August

  • We hope to have details out by the end of August regarding our term time Tennis coaching programme

Group Exercise Classes

  • Our class timetable has been adjusted with some time and location changes. Click HERE to view the timetable

  • Yoga and Pilates will take place in the Riverside Suite throughout July and August to ensure social distancing occurs

  • Our studio cycling classes have been moved to the Juniper Suite as it is bigger. It will however still mean slightly lower capacity to ensure social distancing

  • Other classes will take place in the sports hall but in ½ the hall and not the usual ¼.

  • Limited equipment will be used during classes and members advised to bring their own stretch mat, however these will still be provided and cleaned after each use

  • Hand sanitiser and blue roll will be available at each class venue, no personal towels please.

  • Please respect other users by keeping your distance and cleaning up after yourself

  • Please do not gather in groups before and after classes

Refunds

  • Enquiries for any refunds owing for sports, course or kids party bookings paid before COVID-19 and not able to go ahead, will be dealt with from Weds 5th August onwards. Enquiries of this nature will not be dealt with until then. Apologies for any inconvenience.

Further to the latest govt. and Luton Council instruction, Venue 360 are delighted to be opening on Monday 3rd August.
Visit our dedicated COVID-19 pages for full information. Please be aware that all COVID-19 info supersedes all other info on this website

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ABOUT VENUE 360

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A warm welcome and a professional, friendly approach. That’s what you experience every time you visit Venue 360. As Luton’s leading conference, events, fitness and leisure complex, Venue 360 has provided the local community with state-of-the-art facilities for almost 25 years. 

As a non-profit organisation, all revenue is reinvested back into Venue 360, which allows us to continuously improve our facilities and update equipment in order to keep ourselves at the forefront of leisure, provide exceptional service and offer great value for money.

So if you are in the Luton, Dunstable, Harpenden or Hitchin area and looking for a great conference centre, party room, gym, exercise class, 3G football pitch or cafe bar, then Venue 360 is the place for you.

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