Venue 360 has a variety of kids clubs to help children of all ages and abilities have fun and keep fit.

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Our large  outdoor play area is free all year round and is located adjacent to our Balcony café bar and beer garden. Perfect for long summer days, you can let the children have fun while your relax in our beer garden with a meal or drink from the bar. We also have a great children’s menu if you can manage to get them off the park! 

If so, then our sessions are a great place to start. We have fun children's group sessions pretty much every Saturday throughout the year.
 

All sessions generally take place on our state-of-the-art 3G artificial turf pitches.

Venue 360 feels it is extremely important that you know you are leaving your child in safe hands and are pleased that the government has now made it the law that all adults responsible for looking after children are DBS checked. We take the safeguarding of children and adults very seriously and have our own appointed Welfare Officer and comprehensive policy and procedures in place. To view our full Safeguarding Policy click here. 

All Venue 360 staff responsible for carrying out our children's activities have gone through an 'Enhanced DBS Check'.

So not only are our staff very experienced and competent in making sure your child has lots of fun in a safe and secure environment, they have also gone through the necessary DBS check required.

DBS Q&A's:

1. Who is the DBS?

DBS stands for the Disclosure and Barring Service. The DBS was created on 1 December 2012 as a merger between what was the Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA).

2. What is a DBS check?

A standard DBS check involves a check of an applicant's criminal record against the Police National Computer (PNC) for spent and unspent convictions, cautions, reprimands and final warnings. A DBS check is what used to be called a CRB check.

3. What is an Enhanced DBS check?

An enhanced DBS check includes all the information disclosed as part of a standard check, plus any information held locally by police forces that’s considered relevant to the child workforce and post applied for. This information is disclosed at the discretion of a Chief Police Officer.

Cancellations

• 7 day’s notice of cancellation is required for a full refund to be given

• If you wish to cancel within 7 day’s notice your child’s place must be re-sold for you to receive a full refund

• In the event of cancellation by Venue 360 all monies will be refunded

• We reserve the right to contact parents at any point, when our staff assess a child to demand 1:1 attention that jeopardises the welfare of other children and places a higher demand on our staff.

Sickness

• Full refunds will be given for cancellations due to sickness only on receipt of a doctor’s certificate as proof of illness Health and Safety

• A qualified First Aider is on duty at all times during course activity

• Children should not be brought to a camp if they feel unwell

• It is the responsibility of the Parent / Guardian to declare any medical or behavioural conditions upon booking.

Please contact Georgia Carey on if you have not already made us aware.

• Parents/guardians will be contacted and asked to come and collect any child if taken ill during the camp

Photographs

• During children’s activities, photographs may be taken by authorised Venue 360 staff for marketing purposes, if you have any objections please tick the relevant box on the Children’s Activities Registration Fom

Advance Booking

• For all holiday activity camps and Extra Time, pre-booking is essential to ensure adequate supervision levels

• We may not be able to guarantee your child a place without pre-booking

Late Collection Policy

• The venue is not responsible for the transport of your child to your home

• If you are aware that you are going to be late then please contact Reception on 01582 418873

• Repeated lateness will be liable for staff costs being passed on to the parent concerned

General

• If any of the child’s details change it is the responsibility of the parent/guardian to notify Venue 360

• Courses require a minimum of 6 children to run

• Please be advised during sport specific camps eg tennis, children may be offered the chance to participate in a different sport such as football of rounders for one afternoon of the week

• Please arrive no earlier than 10 minutes before the activity start time

• bookings are non-transferable and only in exceptional circumstances can children move to a different activity. For the purpose of staffing we would be unable to accommodate any changes on the morning of the activity

• Age ranges must be adhered to and children will be refused with no refund given should it be found they are not the age the parent / guardian said they were

Venue 360 is not liable for loss or damage to items such as mobile phones or ipods. We strongly recommend children leave these items at home.